The summary is that the customer had an old, lead supply pipe and as a result, low flow to the property. He searched for lead pipe replacement online and found Pipeline Services through Google. We quoted for the replacement and also carried out a full on-site survey with a qualified surveyor. The work was completed a few days later, with minimal disruption to the tarmac driveway and was completed within the day. The customer now benefits from increased flow to the property and lead free drinking water.