Case Studies


Case Study 1

The summary is that the customer had used Pipeline Services before at her previous property and after moving in to a new house with a lead pipe contacted us for a quote. She had been impressed by our quality of work and the service we provided. We quoted the lady over the telephone and followed this up with a site visit at the customer’s request. Upon confirmation of the quote and the work involved she placed the order to proceed and the work was carried out several weeks later once we received approval from United Utilities. The work was completed on time within two days on site and the disruption was kept to a minimum. The customer is delighted with the work carried out and is now awaiting connection by the water board.


Case Study 2

The summary is that the customer had very low flow to the property through his old, copper supply pipe and needed a replacement with blue alkathene to increase the flow rate to the property. He chose Pipeline Services as we are a local company and he wanted the reassurance that we were close by if he needed us. We quoted for the replacement and carried out a full on-site survey with a qualified surveyor and the work was completed within one day. The customer has advised there has been a significant increase in flow to the property and he is pleased with the professional way in which the work was carried out.


Case Study 3

The summary is that the customer had a lead water supply pipe that was causing low flow to the property and he was concerned about the lead content in the water for his family. He ran a search online for a company that could replace lead water supply pipes in Manchester and found Pipeline Services. We quoted for the replacement and carried out a full on-site survey with a qualified surveyor and the work was completed within one day with minimal disruption. The customer now benefits from increased flow and has lead free drinking water to the property.


Case Study 4

The summary is that the customer had an old, lead supply pipe and as a result, low flow to the property. He searched for lead pipe replacement online and found Pipeline Services through Google. We quoted for the replacement and also carried out a full on-site survey with a qualified surveyor. The work was completed a few days later, with minimal disruption to the tarmac driveway and was completed within the day. The customer now benefits from increased flow to the property and lead free drinking water.


Case Study 5

The summary is that the customer was in the process of having a new kitchen installed and discovered that the property was fed by a lead pipe. The lady saw Pipeline Services engineers working at a neighbouring property and following the homeowners recommendation, got in touch for a quotation. We carried out a full survey with a qualified surveyor and following a formal quotation, scheduled a date for the installation a few days later. There were a number of obstacles to overcome as the property is elevated from the footpath however the work was completed within the day and was left clean and tidy on departure. The customer now benefits from an upgraded water supply pipe and can continue with her new kitchen installation.


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