If you suspect a leak on your below-ground water supply pipe as a homeowner it is highly recommended you act promptly. Here are the steps you should take:

Look for signs of a leak: Check for any visible signs of a leak, such as wet spots, puddles, or unusual dampness in your yard or around the area where the water supply pipe is located. Pay attention to any decrease in water pressure or unexplained increase in water bills, as these could be indicators of a leak.

Turn off the water supply: Locate the main shut-off valve for your property’s water supply. This valve is typically found near the water meter or where the main water line enters your home. Turn off the valve to stop the flow of water and prevent further leakage. If you’re unsure about the location of the shut-off valve, consult Pipeline Services, a professional plumber or contact your water utility company for guidance.

Call a professional plumber: Contact a licensed plumber or a reputable water supply pipe repair service, such as Pipeline Services, to assess the situation and conduct a thorough inspection of your water supply pipe. Pipeline Services have the expertise and specialised equipment to detect and repair most leaks in below-ground pipes.

Document the leak: Take photos or videos of the suspected leak and any visible signs of damage. This documentation can be helpful when discussing with Pipeline Services how the leak can best be repaired or with your insurance company.

Follow the professional’s recommendations: Pipeline Services will assess the leak and provide recommendations for repair. We may need to excavate the area to access the underground water supply pipe. Ask any questions you may have regarding the repair process and associated costs.

Obtain a repair quote: Request a detailed repair quote from Pipeline Services. This will give you an understanding of the costs involved and allow you to make an informed decision.

Proceed with the necessary repairs: Once you have reviewed the repair quote and ensured it aligns with your expectations, authorise the necessary repairs.

Remember, it is crucial to address water supply pipe leaks promptly to prevent further damage, conserve water, and maintain the integrity of your water supply. Relying on professional plumbers or water line repair services will help ensure the leak is properly diagnosed and repaired.